Smartchoice Softphone How To View Own Phone Number

Scott Simon

2 min read

·

10-01-2025

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Knowing your own phone number when using a softphone like Smartchoice might seem obvious, but it's a question that pops up more often than you'd think. This guide will walk you through the simple steps to locate your phone number within the Smartchoice Softphone application.

Locating Your Number: A Step-by-Step Guide

The exact method for viewing your phone number will depend slightly on the version of the Smartchoice Softphone you're using. However, the general approach remains consistent. Here's a breakdown of the common methods:

Method 1: Checking Account Settings

This is usually the most straightforward method. Most Smartchoice Softphone applications display your phone number within the account settings or profile section.

1. Open the Smartchoice Softphone application: Launch the application on your computer or mobile device.
2. Access Settings/Preferences: Look for an icon that typically resembles a gear, settings cog, or three vertical dots. This usually leads to the settings or preferences menu.
3. Navigate to Account Information: Within the settings, find a section labeled "Account," "Profile," or something similar. Your phone number should be listed here under your account details. It might be labeled as "Phone Number," "Registered Number," or a similar identifier.

Method 2: Checking Call History

If you've made or received a call using the Smartchoice Softphone, your own number might be visible in your call history.

1. Access your call log: Look for an icon representing a phone with a list or a history log.
2. Review call details: Examine the caller ID information for outgoing calls. Your number should be displayed as the outgoing number for any calls you've initiated.

Method 3: Contacting Smartchoice Support

If you've exhausted the above steps and still can't find your number, don't hesitate to reach out to Smartchoice's customer support. They can quickly provide you with the necessary information.

Troubleshooting Tips

• Ensure you're logged in: Make sure you're properly logged into your Smartchoice account. Your phone number will only be visible when you're logged in.
• Check for updates: An outdated application version might not display the information correctly. Check for updates within the app or on the Smartchoice website.
• Restart the application: A simple restart can often resolve minor glitches that might prevent the number from appearing.

By following these steps, you should be able to easily locate your phone number within the Smartchoice Softphone. If you continue to experience issues, don't hesitate to contact Smartchoice support for assistance.